Courier Health Expands Executive Team with Three Appointments for Next Phase of Growth
Courier Health, the leading technology company for managing patient experiences, has named three new members of its executive leadership team:
- Eben Scanlon as Chief Commercial Officer
- Mike Lamm as Chief People Officer
- Phil Mishkin as Senior Vice President of Customer Success.
The announcement caps a year of momentum and growth in the market. Since the company closed its $50 million Series B in April, biopharma adoption of its AI-native platform has continued to accelerate. The company was recently awarded “Overall BioPharma Solution of the Year” in the sixth annual BioTech Breakthrough Awards, which recognize the innovators transforming the global biotechnology and life sciences landscape with breakthrough technology.
At its annual Patient Innovators Summit in October, which gathered commercial leaders from more than 75 biopharma companies, the company launched AI Intake and previewed AI Appeal: purpose-built agents that take on the high-volume work behind patient access, from processing new patient enrollments to compiling insights for prior authorization denial appeals.
“Biopharma is rethinking how it supports patients, and the industry is increasingly turning to Courier Health to lead that shift,” said Danny Sigurdson, Founder and CEO of Courier Health. “To meet the demand ahead, we’re bringing in leaders who have done this before. Eben, Mike, and Phil have each scaled high-growth companies, and they join at exactly the right moment.”
The three executives will lead the commercial, people, and customer functions that help power Courier Health’s next phase of growth.
Eben Scanlon, Chief Commercial Officer
Scanlon leads Courier Health’s sales and marketing organizations. He brings over a decade of life sciences technology sales leadership, most recently helping take clinical trial technology company Reify Health from early growth to hundreds of millions in revenue. Before that, he held leadership roles at Medidata, VMware, and McKinsey & Company.
Mike Lamm, Chief People Officer
Lamm leads Courier Health’s people organization, with a focus on attracting, developing, and retaining the talent that delivers on the company’s mission and supports its growing list of customers. A seasoned people leader with experience across every stage of company growth, he helped take Squarespace public, scaled monday.com across the Americas during hypergrowth, and most recently served as Chief People Officer at RethinkFirst, a mission-driven behavioral healthcare technology company.
Phil Mishkin, Senior Vice President, Customer Success
Mishkin leads Courier Health’s post-sales organization, spanning customer success, implementation, customer engineering, and value engineering. He brings nearly 20 years of experience across life sciences and technology, including eight years at Komodo Health, where he joined with a handful of customers and built its customer success organization through more than 100x growth. He most recently led client success at CertifyOS and began his career in life sciences strategy at Deloitte.
Courier Health is hiring. To learn more about the team redefining the patient experience and discover open roles, visit www.courierhealth.com/careers.
About Courier Health
Courier Health is a New York City-based technology company on a mission to improve the patient experience for hundreds of millions of people living with a chronic condition or rare disease. The company develops and delivers the fastest-growing patient experience solution for the life sciences industry. Companies that choose Courier Health are achieving double-digit improvements in patient starts, time-to-start, and ongoing adherence to life-altering therapies. Courier Health hosts the invite-only Patient Innovators Summit, publishes the State of Patient-Centricity in Biopharma report, and is backed by leading investors including Oak HC/FT, Norwest, and Work-Bench. Follow Courier Health on LinkedIn.