One source of truth for every team and patient journey
Align and empower your teams with end-to-end patient journey visibility and intelligence to keep patients moving forward.
One unified view
Connect and centralize data across hubs, specialty pharmacies, data aggregators, and more in a single command center.
- Connect through a real-time, bidirectional API or your preferred data protocol across all your data partners.
- Own clean, first-party patient journey data to power advanced analytics and insights.
- Track every patient's live status across every stage of the journey, from enrollment through ongoing therapy.
Configurable and compliant visibility
Keep the right data in the right hands, in line with your SOPs, governance rules, and compliance policies.
- Ensure every patient is matched to the right user role, geography and team.
- Obfuscate PHI through built-in, automatic safeguards based on captured patient consent.
- Operate on infrastructure that maintains SOC 2 Type II compliance and HIPAA standards, with best-in-class controls and practices throughout.
AI that sharpens every view
Reclaim the hours spent manually searching for information with context-rich, embedded AI that empowers users to act with clarity and confidence.
- Get the whole picture in seconds, with AI that reads and distills every data point into clear insights and status.
- Surface time-sensitive risks like scheduling conflicts or missing data before they affect patient outcomes.
- Deliver AI summaries scoped to each user's permitted access and patient consent, fine-tuned to their role.
Capabilities for one clear view
Centralized management
Manage patients, providers, HCOs, and payers from one command center, designed to support every brand and modality across your portfolio.
Patient command center
Align every role supporting the patient journey, from field teams to nurse navigators, with the same data, history, and status.
Visibility on the go
Manage your day from your iPad or mobile device, so the work keeps moving whether you're at your desk or on the road.
Purpose-built, secure AI
that moves patients forward
Our data foundation and vertical expertise are what set us apart.
See how we architect AI for the biopharma patient journey.
Solutions that make patient access work
Field Access
Field Access
One powerful command center, purpose-built for the way your access and reimbursement teams work.
Patient Services
Patient Services
One unified, real-time view of your patients and the barriers preventing them from moving forward.
AI Intake
AI Intake
Automate the manual intake work standing in the way of your patients starting therapy.
Frequently asked questions
What is an AI-powered command center for patient data in life sciences?
An AI-powered command center connects patient data across every workflow, unifying otherwise disparate life sciences datasets, systems, and teams across hubs, providers, sales, specialty pharmacies, and data aggregators. Courier Health is that command center for biopharma, providing one real-time view for commercial teams to work from. It applies AI to surface what needs attention and orchestrate the next-best action across the patient journey. Users see a consistent, up-to-the-moment picture of where each patient stands and have tailored insights to act sooner and more effectively. Biopharma teams using Courier Health have seen a 40%+ improvement in time to therapy.
How does Courier Health connect fragmented patient data across field and hub teams?
Courier Health ingests and centralizes data across hubs, specialty pharmacies, data aggregators, and more into a single command center. Customers can connect through real-time, bidirectional APIs or their preferred data protocols across all their data partners for a unified view across the entire patient journey.
How does the platform give teams visibility into the patient journey?
Courier Health connects and captures fragmented patient journey data from hubs, specialty pharmacies, data aggregators, and more. Instead of jumping between siloed systems or working out of spreadsheets, Field Access and Patient Services teams get one comprehensive view of where each patient is in their care journey and what needs to happen next. That unified visibility is what lets teams act more proactively and strategically, resulting in biopharma teams using Courier Health achieving a 40%+ improvement in time to therapy.
How does AI improve visibility into the patient journey?
AI reclaims the hours teams spend manually searching for information and updates, giving every team the context and clarity to act. Context-rich AI summaries deliver key insights around a patient, provider or HCO and are scoped to a user's role and patient consent preferences for compliance. Recommended actions surface items in need of attention, including time-sensitive risks like scheduling conflicts or missing data, before they become issues that impact starts or adherence.