AI intake built to scale
Automate the manual intake work standing between patients and starting therapy.
Eliminate manual intake
Repetitive intake tasks are processed instantly by AI agents, ensuring forms never sit idle in a queue.
- Incoming forms are sorted, classified, and checked for missing information as soon as they arrive.
- Built-in human oversight verifies and resolves any low-confidence fields.
- Agents automatically draft missing information requests, flagging for your team to review and send to providers.
Minimize blind spots
Turn static documents into live patient records the moment they arrive.
- Automatically map intake data to existing patient, provider, HCO, and payer profiles, flagging uncertainties for review.
- End-to-end ownership of every record, whether you're extending your hub or bringing intake fully in-house.
- Cleaner data from the start, catching entry errors before they become downstream problems.
Enrollment that scales
Always-on AI agents process enrollment forms around the clock, scaling your operation without adding headcount.
- AI agents process enrollment forms 24/7.
- Designed to handle enrollment surges, while maintaining automation and accuracy.
- Extend to new therapies without starting from scratch.
Purpose-built, secure AI
that moves patients forward
Our data foundation and vertical expertise are what set us apart.
See how we architect AI for the biopharma patient journey.
Solutions that make patient access work
Field Access
Field Access
One powerful command center, purpose-built for the way your access and reimbursement teams work.
Patient Services
Patient Services
One unified, real-time view of your patients and the barriers preventing them from moving forward.
Frequently asked questions
What is AI intake automation for patient enrollment?
AI intake automation processes patient enrollment forms that kick off the patient journey. Agents sort and classify incoming forms, extract data, flag missing information, and create or match to existing system records, with built-in human review for any low-confidence decisions. With Courier Health's AI Intake solution, you get end-to-end ownership of every record, whether you're extending your hub or bringing intake fully in-house.
How does AI intake reduce manual enrollment work?
Repetitive intake tasks are processed instantly by AI agents so forms never sit idle in a queue. Incoming forms are sorted, classified, and checked for missing information on arrival, and missing information requests are drafted automatically, ready for human users to review and send. You get cleaner data from the start, catching entry errors before they become downstream problems.
How does AI intake give teams instant visibility into enrollment?
Incoming documents become live enrollment data the moment they arrive, providing real-time visibility versus waiting for updates from a third-party vendor. Patient, provider and payer information is matched to existing records automatically, and new patients are flagged for the team to confirm and create. Intake lives in the same platform as the patient record, with fewer blind spots and less time waiting on manual entry.
Can AI intake scale during enrollment surges?
Yes. AI Intake is designed to handle peak periods like re-authorization season without adding significant headcount.
Does a human stay involved in AI intake?
Yes. Human oversight is built-in for any low-confidence field, and automatically drafted provider requests are flagged for review, keeping human users in control as desired.