Platform DashboardCalendar Event ReminderAction item schedule injection training
patient services SOLUTION

Patient Services Command Center

Deliver personalized patient engagement and support at scale with the only purpose-built Patient CRM for life sciences.

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Streamline the End-to-End Patient Journey

Gain 360° Patient Visibility

Connect disparate data sources and systems to gain a comprehensive view of the end-to-end patient journey.

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Manage all patient and provider interactions, including incoming and outgoing calls, emails, text messages, and faxes

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Capture HIPPA & program consent, securely manage documents, and ensure compliance with the only Patient CRM designed specifically to handle PHI

gain 360 patient visibility
patient get email inviting them to directly schedule an injection training

Personalize Engagement & Support

Visualize, execute, and measure omnichannel patient journeys at scale to improve patient starts, time-to-start, and overall adherence.

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Easily configure and apply patient journeys per therapy or per team

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Robust calendar management, including user working hours and availability, and direct scheduling capabilities between patients and support services

Drive Better Patient Outcomes

Real-time monitoring of patient journey performance provides opportunities for continuous improvement.

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Workflows intelligently surface issues and provide recommended actions by user to prevent unnecessary patient drops

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Understand micro and macro trends, including key points in the journey that drive “no starts” or “discontinuations” (DC)

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Ready to Upgrade Your Patient Experience?

From Our Clients

Hear why innovators are choosing Courier Health

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Courier Health makes my team at least 20% more productive.
– Senior Director, Patient Services
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Without Courier Health, 3 out of every 10 patients wouldn’t start our treatment.
– VP, Market Access and Patient Services
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Courier Health makes my job a lot easier by eliminating our data silos and giving me a single source of truth.
– Associate Director, Patient Services

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True patient-centricity. Everyone says it, but few deliver. Upgrade your patient experience with Courier Health.

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