AI to power the moments that matter
Spend less time on work that can be systematized and more time on the human moments that differentiate your program and improve outcomes.
The data foundation
AI requires
Courier Health was built around the specific data, workflows, and decisions that drive patient access and support. That structural understanding is the prerequisite for AI that adds value along complex specialty patient journeys.
AI purpose-built for impact
AI is embedded into every layer of the platform, designed to cut through the complexity of the specialty patient journey and unlock value from day one.
AI tools for efficiency
Empower teams to spend less time on busywork and more time on high-quality engagement and support.
AI agents for productivity
AI agents designed specifically for life sciences unlock capacity while keeping humans in the loop.
Compliant by design
Enterprise-grade compliance
SOC 2 Type II and HIPAA compliant, with best-in-class controls throughout.
Data security
Data never leaves your environment and is never used to train large language models (LLMs).
Rigorous testing
AI features are validated by evals against real-world cases, ensuring performance gains are verified and measurable.
Human-in-the-loop
Every AI output is verifiable, with clear sources, and humans decide what to do with it every time.
Solutions that make patient access work
Field Access
Field Access
One powerful command center, purpose-built for the way your access and reimbursement teams work.
Patient Services
Patient Services
One unified, real-time view of your patients and the barriers preventing them from moving forward.
AI Intake
AI Intake
Automate the manual intake work standing in the way of your patients starting therapy.
Frequently asked questions
What makes Courier Health's AI different?
Courier Health's AI is different in two ways: it's AI-native, built on a connected data foundation rather than bolted onto legacy tools, and it's built specifically for life sciences patient access. That means the AI works on real use cases like powering AI intake, streamlining prior authorization appeals, surfacing next-best actions, and generating instant patient summaries, rather than generic tasks. Humans stay in the loop to review and verify every step. By automating the repetitive work that slows patient access, biopharma teams using Courier Health have seen a 40%+ improvement in time to therapy.
What are the two kinds of AI Courier Health provides?
Embedded AI tools for efficiency empower teams to spend less time on busywork and more time where it counts, while AI agents for productivity agentically tackle routine steps and multiply a team's capacity to provide engagement and support, with humans always remaining in the loop.
Is Courier Health's AI secure and compliant?
Yes. The entire Courier Health Platform is SOC 2 Type II and HIPAA compliant with best-in-class controls. Data is never stored or used to train AI models, outputs are continuously tested and validated for accuracy, and every output is verifiable with clear sources. Humans decide what to do with it every time.
Why does AI need a strong data foundation to work in patient access?
AI is only as good as the data and context beneath it. By unifying disconnected data sources and generating first-party data, Courier Health’s system benefits from the full context of the patient journey and the data, workflows, and decisions that drive patient access outcomes.