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Patient Experience Innovation in 2027: Lessons from the 3rd annual Patient Innovators Summit
Biopharma commercial teams face two possible futures in 2027. Explore how leaders are responding to market shifts and preparing for what’s ahead.
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Drawing on insights from the 2026 Patient Innovators Summit.
2026 speakers


Taco van Tiel
Head of U.S.


Sev Malkonian
VP, Patient Services, Distribution & Reimbursement


Eric Gustafson
Executive Director, Head of Field Market Access


Jennifer Lichtman
VP, Market Access & Patient Services


Liz Austin
Executive Director

Ellis Wheby
Director, Patient Services and Field Reimbursement

Bridget Jones
Senior Director, Trade, Distribution, and Patient Services


Brian Schantz
Senior Director, Patient Engagement Operations


Betty Tran
Executive Director, Patient Services & Distribution


Bennett Smith
SVP, Commercial
Contributor titles and company affiliations reflect each expert's role at the time of publication and may have since changed.