Platform
Platform Overview

One platform for the end-to-end patient journey.

Visibility

See every patient's journey in one unified view.

Orchestration

Automate the next right action for every patient.

Purpose-Built AI

The AI foundation behind every patient journey.

Engagement

Turn team activity into measurable patient outcomes.

The State of Patient-Centricity in Biopharma 2026

Solutions
Field Access

One command center for reimbursement teams.

Patient Services

Run intake, enrollment, and support in one place.

AI Intake

Automate the manual work that stands in the way of patients starting therapy.

Madrigal pairs the first FDA-approved MASH therapy with Courier Health’s purpose-built technology

Resources
Company
About Us

Meet the team building the patient experience platform for life sciences.

Careers

Explore open roles and life at Courier Health.

Courier Health Raises $50 Million Series B to Revolutionize the Biopharma Patient Experience

Sign in
Contact Us
Sign in
Contact us
Logo for the 2026 Patient Innovators Awards presented by Courier Health.

About the awards

The Patient Innovators Awards recognize the programs and individuals reshaping the biopharma patient experience. These are the unsung heroes driving meaningful and measurable outcome for patients and providers alike.

Winners are announced live at annual Patient Innovators Summit on October 6th in New York City. This year, each award winner comes with a $1,000 donation to the Ryan Foundation, founded by Mark Dant and his wife, who turned their son's rare disease diagnosis into a mission to fund lifesaving research.

Why apply?

Recognize exceptional work

Celebrate the teams who have gone above and beyond to improve the patient experience in strategic, often overlooked roles within biopharma.

Amplify your impact

Elevate the visibility of patient-centered innovation in our industry. Award winners will be honored at our Summit and highlighted on Courier Health's website and social media.

Join a movement

Be part of a growing community of forward-thinkers raising the bar on the patient experience. Award winners will receive complimentary travel to the 2027 Summit & exclusive community perks.

Meet the 2005 winners

Patient Services Team of the Year

Ionis logo with the word 'IONIS' in bold uppercase letters, featuring a stylized design with pink and orange diagonal stripes integrated into the letter N.

Ionis Pharmaceuticals

Learn more
Four people standing in front of a blue backdrop with 'CourierHealth Patient Innovators' text; two individuals in the center hold a transparent plaque, all dressed in business attire and smiling.

Rare Disease Champions of the Year

Acadia company logo featuring a stylized orange starburst symbol to the left of the word 'ACADIA' in dark teal capital letters with a registered trademark symbol.

Acadia Pharmaceuticals

Learn more
Three people smiling in front of a CourierHealth Patient Innovators backdrop; the man on the left in a dark suit and white shirt and the woman in the middle hold a transparent award together, while the woman on the right, wearing a black jacket, stands next to them.

Patient Innovators of the Year

Madrigal Pharmaceuticals logo with a stylized orange circle featuring curved stripes to the left of the blue text.

Madrigal

Learn more
Five people standing in front of a CourierHealth Patient Innovators backdrop, smiling at the camera. The second person from the left, wearing a red top and brown skirt, holds a clear award plaque. All are wearing event badges with names visible: Adama Sali, Cheryl McGuire, Alexis Slater, and Paul Nalepa.

Patient Champion of the Year

Mike Tonkinson, Pfizer

Learn more
Two men in business attire stand in front of a blue CourierHealth banner that reads 'Patient Innovators'; the man on the right holds a transparent award with both hands and wears a name badge reading 'Mike Tonkinson'.

Frequently asked questions

Who should submit a nomination?

Anyone who wants to highlight innovative patient- or provider-facing teams who are redefining the biopharma patient experience! Programs or individuals must be working in the U.S. market on a treatment with, or seeking, FDA approval.

You can submit an application on behalf of your team, yourself, a colleague, or a peer from another organization.

What types of initiatives or accomplishments are you looking for?

We’re looking for teams who are improving the patient experience in measurable, meaningful ways — whether through program/org design, innovative service offerings, or use of technology.

This can be for a drug that just launched or has been in market for several years. We're not looking for "perfect" applications but compelling stories of patient-centric programs.

How are winners selected?

Submissions will be evaluated based on criteria such as commitment to patients, measurable impact, and innovation (e.g. ability to leverage digital solutions to enhance the patient experience).

What do winners receive?

Winners are recognized during our Patient Innovators Summit, held each October in New York City. In addition to being featured in Courier Health’s editorial and social content to help elevate their contributions across the industry, winners receive complimentary registration & travel to the next year's Patient Innovators Summit (team winner are capped to 3 registrants).

Who should I contact for info on next year's program?inners receive?

To get on our notification list, please email insights@courierhealth.com.

Ready to get started?

True patient-centricity. Everyone says it, but few deliver. Upgrade your patient experience with Courier Health.

Contact us
Courier Health, Inc.
135 Madison Ave 3rd Floor, New York,
NY, 10016
Platform
Platform OverviewVisibilityOrchestrationEngagementPurpose-Built AI
Solutions
Field AccessPatient ServicesAI Intake
Resources
Customer StoriesBlogEventsNewsDownloadsWebinarsVideos
Company
About UsCareersContact Us
Copyright ©2026 Courier Health, Inc.
Privacy PolicyClient FAQ