The Patient Innovators Awards recognize the Access & Reimbursement and Patient Services programs reshaping the biopharma patient experience. These are the unsung heroes driving meaningful change for patients and providers alike.
Announced live at the annual Patient Innovators Summit in New York City, the first-of-its-kind Patient Innovators Awards shine a spotlight on the innovative strategies, thoughtful design, and relentless execution that are setting new standards for the patient experience.
New for 2025, these awards honor the Patient Services Team of the Year, Access & Reimbursement Team of the Year, and Patient Experience Innovator of the Year.
Celebrate the teams who have gone above and beyond to improve the patient experience in strategic, often overlooked roles within biopharma.
Elevate the visibility of patient-centered innovation in our industry. Award winners will be honored at our Summit and highlighted on Courier Health's website and social media.
Be part of a growing community of forward-thinkers raising the bar on the patient experience. Award winners will receive complimentary travel to the 2026 Summit & exclusive community perks.
Winners will be announced during the Patient Innovators Summit on October 21st in New York City.
Anyone who wants to highlight innovative patient- or providing-facing teams who are redefining the biopharma patient experience! Programs or individuals must be working in the U.S. market on a treatment with, or seeking, FDA approval.
You can submit an application on behalf of your team, yourself, a colleague, or a peer from another organization. This year's categories include:
Patient Services Team of the Year honoring patient-facing teams (e.g. services, support, clinical education, nurse navigators) redefining patient engagement and support
Access & Reimbursement Team of the Year honoring teams accelerating patient access with innovative approaches
Patient Experience Innovator of the Year honoring a single leader (Director and above) who has gone above & beyond to improve patient outcomes.
We’re looking for teams who are improving the patient experience in measurable, meaningful ways — whether through program/org design, innovative service offerings, or use of technology.
This can be for a drug that just launched or has been in market for several years. We're not looking for "perfect" applications but compelling stories of patient-centric programs.
Submissions will be evaluated based on criteria such as commitment to patients, measurable impact, and innovation (e.g. ability to leverage digital solutions to enhance the patient experience).
Yes, submissions will be kept strictly confidential. Any materials developed around the award winners will be shared for final approval prior to public release.
Winners will be recognized during the Patient Innovators Summit on October 21st in New York City. They’ll also be featured in Courier Health’s editorial and social content to help elevate their contributions across the industry. Winners will also receive complimentary registration & travel to the next year's Patient Innovators Summit (team winner are capped to 3 registrants).
Winners will be notified via email on September 29th. For additional questions, please email insights@courierhealth.com.
