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Madrigal’s vision is to combine people and innovation to deliver industry-leading patient access, outcomes, and experience. Guided by their mission to help patients start, stay, and thrive, they are building a patient support model that goes beyond traditional approaches, and is anchored in talent development, cutting-edge tools, and holistic care.
The company has invested in capability development through a robust training curriculum focused on account engagement, while equipping teams with the latest tools to maximize patient pull-through.
Madrigal Patient Support goes further, beyond the pill and traditional logistics, to meet the real needs of MASH patients. The program has integrated nutrition services, lifestyle education, and non-invasive testing support, while also streamlining affordability through enhanced copay assistance and digital PA solutions. Through these holistic services, patients experience less friction and more confidence in their treatment journey, while providers benefit from simplified processes that reduce administrative burden.
“We’re redefining patient support through empathy, innovation, and unwavering commitment to patients and providers. Being recognized as the 2025 Patient Innovators of the Year reflects the exceptional work of our team and their dedication to improving lives by leading the fight against MASH.”
- Adama Sall, Vice President, Patient Experience & Access, Madrigal
